In layman’s terms, conversion in the context of a Sales Funnel is like turning window shoppers into actual customers. Imagine you have a store, and people are looking at your products through the window. Conversion is when these curious onlookers decide to enter the store, browse around, and eventually make a purchase.

Let’s break it down:

  1. Window Shopping (Awareness Stage):
    • Initially, people become aware of your store or products, perhaps through an advertisement, social media post, or word of mouth. This is like window shopping – they’re just checking things out.
  2. Entering the Store (Interest Stage):
    • Some of these onlookers decide to enter the store because something caught their eye. In the sales funnel, this is the interest stage where potential customers start considering your products seriously.
  3. Browsing and Trying Things On (Consideration Stage):
    • Inside the store, they explore different products, try things on, and assess whether it fits their needs. This mirrors the consideration stage, where potential customers are evaluating your offerings.
  4. Making a Purchase (Conversion):
    • The ultimate goal is for these visitors to buy something. Conversion, in the sales funnel, is when potential customers take the final step and make a purchase. They go from being interested observers to actual customers.
  5. Happy Customer Leaves the Store (Post-Purchase):
    • After making a purchase, a happy customer leaves the store satisfied. In the sales funnel, post-purchase activities focus on retaining this customer, ensuring they are pleased with their decision, and potentially turning them into advocates who recommend your store to others.

So, conversion is essentially the moment when someone transitions from being just interested or curious to becoming an actual customer by making a purchase. It’s the heart of the sales funnel, where the magic happens in transforming potential into actual business.

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